Investigators have not said what, if any, troubleshooting procedures the JT610 crew followed, in part because the aircraft’s cockpit voice recorder—which would help illustrate what the pilots were experiencing and how they reacted—has not been recovered. The DFDR depicts (see chart above) a near-continuous cycle of automatic nose-down inputs (orange line), followed by manual nose-up responses (light blue) throughout the 11-min. period from just after rotation to impact. On each flight, the automatic inputs appeared to start with the flaps retracted just after liftoff. During the accident flight, the only period of sustained interruption was when the crew extended the flaps.
The automatic inputs were apparently commanded by the Maneuvering Characteristics Augmentation System (MCAS) flight-control law added to the 737 MAX family to help it handle like 737NGs, but the report does not reference the MCAS specifically. The MCAS’ triggers include data from either the left or right AOA input, with the source alternating after each flight. Following a power down/power up of the aircraft, the system starts with left-side AOA input.
Boeing says that while the MCAS is a new augmentation to the flight control system, its presence does not change troubleshooting procedures for a Runaway Stabilizer scenario. In a statement on the preliminary accident report, Boeing pointed to the Oct. 28 crew’s successful troubleshooting process when faced with uncommanded nose-down inputs.
EXCLUSIVE-Boeing eyes Lion Air crash software upgrade in 6-8
weeks
By Eric M. Johnson and Tim Hepher
SEATTLE/PARIS, Nov 29 (Reuters) - Boeing Co
BA.N is weighing plans to launch a software upgrade for its
737 MAX in six to eight weeks that would help address a scenario
faced by the Lion Air crew during last month's deadly crash in Indonesia, two
people briefed on the matter said on Thursday.
Crash investigators are focusing on the possibility that a new
anti-stall system that repeatedly pushed the Lion Air jetliner's nose down was
being fed by erroneous data from a faulty sensor left in place after a previous
hazardous flight.
Boeing has said cockpit procedures that were applied on the previous
flight are already in place to tackle such a problem, and that its 737 series
remains safe to fly.
But U.S. regulators have said Boeing is also examining a possible
software fix, after coming under fire for not outlining recent changes to the
automated system in the manual for the 737 MAX, the latest version of its
best-selling passenger jet.
While plans for the possible fix are not final, Boeing's software
upgrade could block the recently modified anti-stall system, known as MCAS, from
continuously running until the plane hits its nose-down limit, the sources
said.
The MCAS function would be disabled if the crew counteracted it by
trimming or adjusting settings in the opposite direction, according to two
people briefed on Boeing's proposals.
"When the crew makes the adjustment, that would essentially disengage
MCAS unless it got new data," one of the people said.
Data from the Lion Air flight recorder suggests the pilots sought to
correct the system more than two dozen times before the jetliner plunged into
the Java Sea on Oct. 29, killing all 189 people onboard.
Attention has focused on the role of a suspect "angle of attack"
sensor used to drive alerts on stall or loss of lift.
While each 737 has two of these blade-shaped vanes, the plane's
anti-stall system relies on data pulled from just a single vane during each
flight, compared with a three-sensor "voting" system on rival
Airbus AIR.PA jetliners.
Boeing's software update would come as an emergency measure from
Boeing and Federal Aviation Administration, the sources said.
SECOND PROBE
The specific system for preventing stalls was not originally designed
to monitor both probes because regulators assumed risks of a mishap were small
and would be further reduced by the presence of a trained crew and power
switches on errant systems.
Now, however, Boeing is examining whether the anti-stall system
should also check data from the second probe before engaging, according to a
person briefed on the matter.
Boeing declined comment on the proposed changes.
"As part of our standard practice following any accident or incident,
we examine our aircraft design and operation, and when appropriate, issue
bulletins and make recommendations to operators to further enhance safety," a
Boeing spokeswoman said.
"Boeing continues to evaluate the need for software or other changes
as we learn more from the ongoing investigation."
The FAA has repeatedly said it will "take further action
if findings from the accident investigation warrant."
A decision to update the software has not been finalised and Boeing
could choose a different strategy, the people said.
The world's largest planemaker has 4,542 of the upgraded 737 MAX on
order from airlines, worth over half a trillion dollars at list prices, or about
half that after typical discounts.
Boeing has delivered 241 of the jets to customers since it entered
service last year, according to its website.
(Reporting by Eric M. Johnson in Seattle and Tim Hepher in Paris;
Additional reporting by Tracy Rucinski in Chicago, David Shepardson in
Washington and Jamie Freed in Singapore; Editing by Lisa
Shumaker)
|
US Pilots Want More Training on New Boeing Jet After
Crash
- US airline pilots are asking for more training around an automated system
suspected of playing a role in a deadly crash in Indonesia.
FILE- In this Nov. 14, 2018, file photo a Boeing
737-MAX 8 is parked outside Boeing Co.'s 737 assembly facility in Renton, Wash.
Southwest Airlines says its pilots will get more instruction on an automated
anti-stall system on certain new Boeing jets, and American Airlines pilots are
also seeking more training. The system is under scrutiny after a deadly crash in
Indonesia. The developments came Thursday, Nov. 29, after Boeing technical
experts met separately with pilots from both airlines. (AP Photo/Ted S. Warren,
File) THE ASSOCIATED PRESS
DALLAS (AP) - Southwest Airlines says its
pilots will get more instruction on an automated anti-stall system on certain
new Boeing jets, and American Airlines pilots are also seeking more training.
The system is under scrutiny after a deadly crash in Indonesia.
The
developments came Thursday after Boeing technical experts met separately with
pilots from both airlines.
Indonesian investigators are probing whether
pilots on an Oct. 29 Lion Air flight were overwhelmed when incorrect sensor
readings activated the anti-stall system and automatically pushed the nose of
their plane down. The Boeing 737 MAX plunged into the Java Sea, killing 189
people.
The anti-stall system differs from those in previous Boeing 737
models. Pilots at American and Southwest say Boeing didn't explain the changes
in the new plane's operating manual.
Boeing says the MAX is safe and that
there is a procedure for stopping the nose-down command. The Chicago-based
company, however, is considering whether software changes in the anti-stall
system are needed.
Modern planes use sensors outside the fuselage to
measure airspeed and the pitch of the plane's nose. The sensors can malfunction,
however, and safety experts have suggested that Boeing will have to change the
automated anti-stall system of the 737 MAX - which entered service last year -
to prevent it from responding to a single erroneous reading.
Southwest
Airlines said all of its pilots will get additional classroom and simulator
training by the end of the year. Airline spokeswoman Brandy King said the
training will include recognizing and reacting to situations in which the nose
might be pointed too high, and unreliable sensor readings.
Boeing
representatives met Sunday with leaders of the pilots union at Southwest. The
union declined to comment on the meeting.
Dennis Tajer, an American
Airlines pilot and spokesman for the Allied Pilots Association, said several
members of his union met with Boeing's lead engineer and chief test pilot for
the 737 MAX on Tuesday in Fort Worth, Texas. He said they quizzed the Boeing
experts on how erroneous readings from a single sensor could trigger the
nose-down command.
American Airlines pilots who were already familiar
with the 737 got 56 minutes of training on a tablet computer when learning to
fly the MAX, and "it seemed to suffice," said Tajer, who is a pilot himself,
"but clearly there is more to this aircraft."
A Boeing spokesman said the
company always examines aircraft design and operation after any accident or
incident.
"Boeing continues to evaluate the need for software or other
changes as we learn more from the ongoing investigation," said the spokesman,
Charles Bickers.
A spokesman for American declined to say whether the
airline had agreed to the union's request for more training, saying only that
the airline was working with the union.
United spokeswoman Megan McCarthy
said, "We have the proper training in place for our pilots."
At the end
of October, Southwest had 26 Boeing 737 MAX jets, American had 16, and United
Airlines had seven, according to Boeing figures.
https://www.usnews.com/news/business/articles/2018-11-29/us-pilots-want-more-training-on-new-boeing-jet-after-crash
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Boeing CEO addresses flight system update after criticism
from pilots
"Regardless of the outcome, we're going to learn
from this accident and continue to improve our safety record," Muilenburg told
employees in an internal memo.
In an internal memo sent to employees last week,
Boeing chief executive Dennis Muilenburg reiterated the safety record of the
company's 737 commercial jetliner. (Richard Drew/AP)
Boeing
executives have sought to assuage concerns of pilot groups and customers in the
weeks since a new Boeing 737 Max 8 crashed off the coast of Indonesia, even as
an investigation into the cause of the crash remains inconclusive.
In an
internal memo sent to employees last week, Boeing chief executive Dennis
Muilenburg reiterated the safety record of the company's 737 commercial
jetliner, which he described as "a safe airplane designed, built and supported
by skilled men and women who approach their work with the utmost
integrity."
He pledged to continue to improve safety processes.
"Regardless of the outcome, we're going to learn from this accident and continue
to improve our safety record," Muilenburg wrote.
The company is grappling
with the fallout of an Oct. 29 disaster in which a Boeing 737 Max 8 operated by
Indonesian budget airline Lion Air crashed into the Java Sea shortly after
takeoff from Jakarta, killing all 189 people on board.
Pilot groups have
said they were "kept in the dark" about an update to the plane's automated
safety system. The Boeing 737 has gone through multiple iterations and upgrades
since it first flew in 1967. Its newest model is the 737 Max.
When Boeing
repositioned the engines on the Max and made them more powerful, it introduced a
system called MCAS (Maneuvering Characteristics Augmentation System) that was
intended to make the airplane behave identical to its predecessor, the 737 Next
Generation. Given that intention, Boeing told the airlines about MCAS, but
pilots say it wasn't included in their training.
It remains unclear
whether Lion Air's 737 operated as Boeing expected it would. Boeing notified
pilots in a Nov. 6 advisory that a manual override feature of earlier 737 models
would not work on the Max 8, but Boeing representatives have not answered
questions about when the company first became aware of that change. It's also
unclear why it was not addressed in pilot training.
"Listening to pilots
is a critical part of our work," a Boeing spokeswoman said. "Their experienced
input is front-and-center in our mind when we develop airplanes."
The 737
in the Lion Air crash had experienced a problem on the flight into Jakarta in
which the displays for the pilot and the co-pilot showed different information,
according to a preliminary report released this week by Indonesian
investigators. That problem on the day before the fatal flight was addressed by
engineers overnight, but apparently wasn't resolved.
After the Lion Air
crash, Boeing issued a bulletin to airlines that said faulty airspeed indicators
could "trim the stabilizer nose down in increments lasting up to 10 seconds."
Though the investigation is ongoing, it appears the pilots on the doomed flight
were fighting the MCAS, which interpreted faulty input from an airspeed
indicator to mean the plane was in a stall from which it might not recover
unless immediate action was taken. The MCAS responded by directing the nose
down.
"Does this mean the MCAS and other flight programs are unable to
resolve discrepancies between the left and right seat flight displays, and isn't
that a terrible design flaw?" said Mary Schiavo, an aviation lawyer and former
inspector general of the U.S. Transportation Department. "The computer can't
reconcile the difference, or permit the [co-pilot] to fly normally from the
right seat when there is a problem" with the pilot's control display.
A
preliminary report released Wednesday by the Indonesian National Transportation
Safety Committee (NTSC) detailed the chaotic final minutes of the flight.
According to the report, pilots fought to keep the plane level as it repeatedly
steered toward the sea.
It is not clear whether the pilots attempted a
"runaway stabilizer" procedure that would have overridden the plane's automated
system. Black box data released by investigators showed pilots were pulling back
on the control column in an attempt to raise the plane's nose, applying almost
100 pounds of pressure to it.
The report stopped short of assigning blame
for the crash. A summary presented to reporters Wednesday by the NTSC noted that
the report had recommended Lion Air "improve the safety culture" while also
"ensuring that all operation documents are properly filled and
documented."
Muilenburg referred to the crash as "a tragic accident." He
said Boeing's employees have been "pouring significant energy into actively
supporting the investigation and our MAX customers."
A Boeing spokeswoman
said Thursday that the company regularly communicates with airlines and pilots
but has "stepped up that engagement" in recent weeks, including "reinforcement
of appropriate existing procedures" relevant to the situation investigators have
described in Lion Air Flight 610.
"Every day, millions of people rely on
our commercial airplanes to crisscross the globe safely and reliably,"
Muilenburg told employees. "When that doesn't happen, for any reason, we take it
seriously."
Pilot union representatives say they have met with Boeing
technical experts about the 737 safety features.
Allied Pilots
Association communications committee chairman Dennis Tajer said a group of
Boeing representatives, including a high-level engineer and a company test
pilot, met with APA pilots at the association's headquarters in Fort Worth on
Tuesday. Jon Weaks, president of the Southwest Airlines Pilots Association, said
the company held a similar meeting in Reno, Nev., on Sunday. A Boeing
representative declined to comment on the meetings.
"As far as I know, it
was the first time that a manufacturer had reached out to SWAPA directly," Weaks
said. "We appreciated it, and we were disappointed we didn't know about MCAS
before, but at a certain point you have to move forward."
Also in the
memo to employees, Muilenburg asserted that the company had not withheld
information from customers.
"You may have seen media reports that we
intentionally withheld information about airplane functionality from our
customers. That's simply untrue," Muilenburg wrote. "The relevant function is
described in the Flight Crew Operations Manual, and we routinely engage
customers about how to operate our airplanes safely."
Customers and their
passengers, a Boeing spokeswoman said, "have our assurance that the 737 Max is
as safe as any airplane that has ever flown the skies." |
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