LION AIR CULTURE WAS BASED ON SHORTCUTS CLAIMS FORMER
AUDITOR
The auditor that was commissioned to look into Lion
Air's operations between 2009 and 2011 paints a worrying picture of a "bad
approach to safety" with shortcuts at all levels.
Frank Caron, a former
737 captain and now safety consultant, was brought in as Lion Air's safety
manager from 2009 to 2011 on orders from insurance companies, told
AirlineRatings.com that the airline had "an average of one major engineering
issue every three days, despite most of its fleet being, new."
"You can
buy all the latest-generation planes, but it will all be in vain if you don't
have systems in place that prioritize safety," he said.
For instance,
said Mr. Caron "pilots were working far too many hours and had two log
books."
"What I saw was an airline from the very top down, whose motto
was saving money and they spent the minimum on pilot training, salaries, and
management," Mr. Caron said.
"It's easy to blame people but it was the
system."
And in an extraordinary and deeply troubling claim, Mr. Caron
said the airline "sent pilots for training that did not even have their
instrument rating" (Instrument rating is required for flying at night or in
clouds).
Mr. Caron added that if an aircraft had a broken part preventing
it from being dispatched because it exceeds the Minimum Equipment List standard
the engineers would simply swap the broken part with another aircraft. (The
M.E.L. is an industry standard set by the manufacturer that outlines how many
systems must be operating to dispatch an aircraft. Aircraft have multiple
backups and aircraft can be dispatched with one not operating because of the
redundancy built in.)
Mr. Caron also told Airlineratings.com that many
aircraft incidents were covered up. "Many were kept quiet."
"They also
used to buy off air traffic controllers with free tickets to give Lion Air
flights priority."
However, since 2011, Lion Air has apparently taken
stock and was able to obtain a lifting of a ban to fly to Europe and the USA and
then was able to achieve the International Air Transport Association Operational
Safety Audit (IOSA).
But after the loss of Lion Air Flight 610 on October
29, many safety consultants are asking if anything has really
changed.
While the investigation is still in its early stages, the facts
that have emerged paint an alarmingly similar picture to the airline that Mr.
Caron found in 2009.
Lion Air has denied the company cut corners and said
the company's twin priorities were growth and safety.
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