Norwegian
first LCC to launch free intercontinental wi-fi 0
Norwegian is introducing free-to-use inflight wi-fi connectivity on its
long-haul fleet of Boeing 787-9 Dreamliner and 737 MAX aircraft flying between
Europe, USA, South America and Asia. The service begins with the airline's
newest long-haul aircraft, a Dreamliner (reg: G-CKWP) featuring American author
Mark Twain on the tailfin, which was delivered on December 18, 2018, fitted
with the wireless CabinConnect inflight connectivity platform from Collins
Aerospace. Passengers will have secure access to the internet content through
CabinConnect including IFE content, moving map and voice and messaging services
through their personal electronic devices. CabinConnect uses the Inmarsat
Global Aviation (GX) satellite network, accessed via an antenna fitted to the
aircraft fuselage.
Norwegian has a solid history with connectivity, in 2011 becoming the first
carrier to offer free wi-fi on all European routes, and in 2015 the first
European airline to successfully offer live television in the skies. According
to the airline, more than 50% of Norwegian's 787-9 Dreamliner fleet is expected
to offer in-flight connectivity by 2020. The rollout of wi-fi on the airline's
Boeing 737 MAX aircraft will commence from mid-January 2019. In 2019, Norwegian
will take delivery of five new Dreamliners and 19 B737 MAX aircraft. Norwegian
currently operates 24 Boeing 787-9 Dreamliners as part of its overall
Dreamliner fleet of 32 aircraft.
Norwegian economy and premium customers on the Dreamliner and 737 MAX will have
the choice of two inflight wi-fi packages. The Basic option is free and will
allow customers to browse the web, social media, emails and instant messagesby
using their personal mobile phones, tablets and laptops on board for the full
length of the flight.
For passengers needing a little more power, the Premium option is fast enough
to stream music, movies and television shows on Netflix, YouTube and Hulu among
others. The Premium high-speed option will be available at an introductory
price of US$14.95 / €12.95 for a three-hour package. Customers can select their
preferred currency when choosing their wi-fi package.
VP of business development at Norwegian, Boris Bubresko stated, "We're
delighted to be the first airline offering free wi-fi for the full duration of
long-haul flights. Millions of Norwegian customers have already enjoyed free
wi-fi over the skies of Europe and now long-haul passengers can continue to
rely on free and high-speed internet connectivity that will enhance and
personalize their journeys... Norwegian's rollout of high-quality inflight
broadband services will offer business and leisure travelers even greater value
at affordable fares."
LeAnn Ridgeway, VP of information management services at Collins Aerospace
added, "We are collaborating with Norwegian to achieve their vision of
optimizing their aircraft and enterprise operations to address both cabin and
flight deck requirements, as well as adding new capabilities for the
future."
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