Southwest boots mother
and daughter from flight for yelling at passengers to get aisle seat: witness
A mother and daughter
appeared to get kicked off a Southwest Airlines flight last month after yelling
at passengers to give them an aisle seat, according to a social media video.
The unidentified pair
were boarding a flight from Sacramento to San Diego on July 15 when the
incident was recorded by a passenger on TikTok. The flight had already been
delayed two hours and was almost full when the two women arrived.
But with no aisle
seats open, one of the women began shouting at passengers to see if anyone could
give up their aisle seats.
Southwest Airlines has
an open seating policy, allowing passengers to pick their own seats on a
first-come, first-serve basis, according to its website.
A flight attendant can
be heard telling the younger woman: "We have families. We have little
kids. We can’t have nobody yelling."
The younger woman
denies that she was yelling and replies: "I was just trying to make the
announcement."
She then says they
will take their seats, but that her mother will "scream and cry" and
"grab onto people," according to the video.
The flight attendant
told the pair that passengers wouldn’t be safe with that kind of behavior and
an attendant eventually removed them from the flight, the woman who took the
video said.
The passenger said the flight was delayed
another hour due to the outburst before it finally took off.
Being Rude to
Flight Attendants Is the Biggest Breach of Airplane Etiquette, According to
72% of Americans
As reports of
unruly airline passengers surge, 81% of consumers support airlines’ decisions
to pause in-flight alcohol service.
https://www.valuepenguin.com/travel/airline-etiquette-survey
With vaccine doses
nearing 350 million in the U.S., and more than 70 countries falling into
the low- to moderate-risk category for American tourists, some people may
be looking to get back onto airplanes sooner rather than later. In fact,
TSA data shows that the number of travelers per day of late is nearly back
to pre-pandemic levels.
Unfortunately, the
long time spent avoiding travel and the high stress of the pandemic may
have consequences: There has been a surge of cases of unruly airline
passengers in recent times.
To find out how
the pandemic has impacted public views on airplane etiquette, we surveyed
over 1,000 Americans about their opinions. We included questions
specifically related to pandemic-era travel faux pas, as well as general
do’s and don’ts.
Key findings
·
Being
rude to the flight attendant is the number one biggest breach of airplane
etiquette, according to 72% of travelers. The next two are kicking the seat
in front of you and getting on the plane while sick.
·
More
than half (54%) of Americans agree that the pandemic caused flyers’ airplane
etiquette to get worse. And in many cases, other passengers suffer: 24%
noted another passenger’s poor behavior caused the plane to turn around.
·
81%
of consumers support airlines’ decisions to pause in-flight alcohol service
in efforts to curb unruly passengers. Additionally, 65% agree that getting
drunk on the plane is a big no-no.
·
The
battle over yoga pants and leggings continues. 40% of consumers don’t think
it’s okay to wear them on the plane. Men are more opposed than women: 55%
of men don’t think that apparel is airplane-appropriate, compared to 26% of
women.
The top 10
breaches of airplane etiquette, according to travelers
To find out what’s
considered to be a breach of airplane etiquette, we asked about several
potential offenses. For most (72%), the most commonly cited offense was
being rude to flight attendants. That could be due to an awareness of the
difficulties faced by those who work with the public during these
high-stress times. Other top offenses included kicking the seat in front of
you (69%), getting on the plane while sick (67%) and getting drunk (65%).
It’s important to
note that when this survey was last conducted, in mid-February 2020, 56% of
people named traveling while sick as a major etiquette breach; that number
is now up to 67%. It’s a signal that some are taking the pandemic seriously
— though perhaps not as many as you might expect during a time like this.
However, this
trend doesn’t seem to apply to the youngest segment of Americans we
surveyed: Fewer Gen Zers (48%) thought getting on a plane while sick was a
breach of etiquette than other generations. That’s a slight decline
compared to when we first conducted this survey (back then, 52% of Gen Zers
said sick passengers were a breach of etiquette.)
"It’s
possible that after over a year of being cooped up in quarantine, the
younger generation isn’t as concerned with etiquette if that means it will
interfere with long-awaited travel plans," says Sophia Mendel, a
travel writer at ValuePenguin.
Interestingly,
taking off your shoes while on the plane (34%) didn’t make the top-10 list:
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