QANTAS EXECS ASKED
TO WORK AS BAGGAGE HANDLERS
written by Hannah Dowling | August 8, 2022
Qantas has reportedly called on its upper
management and executives to roll up their sleeves and work as baggage handlers
under a three-month “contingency program” to battle staff shortages and flight
disruption.
Notably, it comes after Qantas outsourced 2,000 of
its in-house ground handlers last year, in a decision that the Federal Court
later ruled was done in partial violation of the Fair Work Act and subsequently rejected Qantas’ application to appeal. The
airline has filed a second appeal and the case is ongoing.
It also comes as baggage handlers at third-party
service Dnata, now contracted to complete Qantas’ ground services, prepare to vote on strike
action amid ongoing
disputes over pay and working conditions with management.
According to a report by The Australian, up to 100 senior managers at Qantas are now
being asked to volunteer to support ground staff, with duties including
scanning and sorting passenger baggage, driving tugs, and loading bags onto
aircraft.
“During your time in the contingency program,
you’ll be an embedded resource within the ground handling partners,” chief
operating officer Colin Hughes said in an internal note to staff about the
program.
“This means you’ll receive a roster, be scheduled
to operate, and be supervised and managed in the live operations by our ground
handling partners.”
Hughes added that there would be “no expectation”
that staff would opt into the role on top of their usual full-time duties.
“We’ve been clear that our operational performance
has not been meeting our customers’ expectations or the standards that we
expect of ourselves,” a Qantas spokesperson said.
“While we manage the impacts of a record flu season and ongoing
COVID-19 cases coupled with the tightest labour market in decades, we’re
continuing that contingency planning across our airport operations for the next
three months.”
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