Error
at Valladolid airport on a flight to Palma de Mallorca: Ground staff put
passengers on a plane to Tenerife
By
3 January 2024
Iberia Regional/Air Nostrum Mitsubishi CRJ-1000
Passengers
of flight IB8429 departing on 2 January from Valladolid and bound for Palma de
Mallorca were shocked when informed they were on the wrong plane, an Iberia
Regional Mitsubishi CRJ-1000 registered EC-MPA heading to Tenerife North as
flight IB8570.
Many passengers were
returning from vacation and others had work commitments, leading to
frustration. The delay lasted over an hour, as passengers were made to
disembark, collect luggage at the foot of the aircraft, and undergo security
checks again before boarding the right flight IB8429, operated by another
Iberia Regional CRJ-1000 registered EC-LKF.
Though the crew
apologised, ground staff reportedly laughed off passengers’ concerns. The
incident occurred amidst handling worker strikes within the Iberia group,
causing flight disruptions for thousands of travellers during the holiday
period. Despite this, the airlines managed to resolve 90.9% of affected passengers’
situations.
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