“We are late standing up our depots to actually turn and fix those parts, so we’ve been going back to the original equipment manufacturers to get new parts most of the time rather than fix them,” Harris said. “So those parts themselves are stacking up.”
The JPO hopes to fix the problem by accelerating the organic government depot repair capacity, primarily to fix subsystems such as tires, wheels and avionics, so the supply chain can focus on spare parts and new production parts, says Winter. This capability will be established in fiscal 2018, he says.
The JPO also spent $1.4 billion in fiscal 2017 to increase spare part purchases, build up repair capacity and improve the speed of repairs, according to spokesman Joe DellaVedova.
ALIS glitches
ALIS, the maintenance hub of the F-35 enterprise, was designed to ease the burden on maintainers by increasing automation. But today the system, which is based on a 1995 architecture, actually is adding to their workload.
ALIS has an excessive rate of “false positives,” where the system mistakenly tells the maintainers a certain part is broken. Even more troubling, each service continues to rely heavily on contractor-provided information technology experts, rather than service personnel, to manipulate ALIS’s intricate software and complex databases, according to the subcommittee chairman, U.S. Rep. Mike Turner (R-Ohio).
In the field, maintainers must rely on inefficient workarounds and manual tracking processes when ALIS is not performing as it should, officials say. In some of the Air Force’s maintenance units, for example, airmen are assigned to tackle ALIS glitches as their primary job, says Harris, which was certainly not in the original plan.
“This has a significant impact to our already stretched maintenance workforce, negatively affecting flight-line operations and workforce development,” Harris said in his written testimony. “I remain concerned about the future of ALIS and the impact it has on our growing fleet.”
The 1990s architecture is driving “just unacceptable” usability and interface concerns for the warfighter, Winter acknowledges.
The newest version of ALIS, ALIS 3.0, planned for fielding in April, will be a significant improvement on the current system, Winter says. The services are working with the JPO to make ALIS more user-friendly and to improve cybersecurity.
“We are on track to assess the re-architecture plan to address all of those usability issues, stabilize the software and then work with our U.S. warfighters to assure that ALIS will be scalable and flexible for the long future,” Winter says.
Quality escape issues
Meanwhile, Lockheed Martin’s production line at Fort Worth, is having its own problems. The rate of mistakes made by suppliers or skilled workers during the manufacturing process is too high, Winter says.
“There are times when a part comes and it doesn’t fit right, or a skilled worker dings a part and there is a scrape . . . that slows things down,” Winter says, calling such events “scrap, repair rework” (SRR) incidences. “We want to reduce the SRR incidence so we can more agiley, more effectively, move aircraft down the production line.” He emphasizes that these defects are identified and corrected before the government accepts an aircraft.
Such incidences have been reduced by 45% since tracking began during low-rate initial production (LRIP) Lot 6, but the program office is not satisfied, Winter says.
These quality-escape issues sometimes slip past production into the field. The Pentagon halted deliveries of the F-35 for 30 days in fall 2017 after it discovered corrosion around fasteners during routine maintenance at Hill AFB, Utah. And in 2016, faulty insulation in the fuel pipes caused a slowdown in deliveries.
Drawing on senior Defense Department quality experts, the JPO has assembled a quality review team to evaluate F-35 enterprise practices and improve quality management processes due to “recent quality escapes,” Winter says, although he did not specify which events prompted the move.
Lockheed is now averaging about 12% time required for SRR and is on track to reach 9% by LRIP Lot 14, which is on par with industry standards, according to company spokesman Mike Friedman.
“The issue I have with SRR is we weren’t tracking it to the level of understanding I needed, and when we did I found it had an effect on the flow of aircraft,” Winter says. “The good news is Lockheed Martin is committed to reducing SRRs. . . . it is just not coming down as fast as I’d like it to come down.”
“Lockheed Martin is investing in several initiatives to lower the industry component of F-35 sustainment costs, and we continue to partner with the Joint Program Office to reduce overall operations and sustainment costs, Friedman says. “We expect to see a similar cost-reduction trend as we’ve seen with production as the sustainment program matures and the operational fleet grows.
“Through economies of scale, systems improvements and cost-reduction projects, we expect to significantly enhance readiness and lower costs.”
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