FAA reports 'off
the charts' spike in unruly, dangerous passenger behavior on flights
The Federal
Aviation Administration is warning air travelers about what it describes as
a dramatic increase in unruly or dangerous behavior aboard passenger
airplanes.
In a typical year,
the transportation agency sees 100 to 150 formal cases of bad passenger
behavior. But since the start of this year, the agency said, the number of
reported cases has jumped to 1,300, an even more remarkable number
since the number of passengers remains below pre-pandemic levels.
The behavior in
question includes passengers refusing to wear masks, drinking excessively
and engaging in alleged physical or verbal assault, including what the
agency describes as political intimidation and harassment of lawmakers.
In Fort
Lauderdale, Florida, for example, a fistfight broke out amid a dispute over
mask-wearing. In Washington, D.C., a passenger was escorted off a flight
after arguing with flight attendants over the mask rule.
In another case, a
flight bound for Los Angeles was diverted to Denver and forced to make an
emergency landing after a passenger allegedly tried to open an emergency
exit.
In recent days,
Alaska Airlines banned an Alaska state senator for refusing to comply with
mask requirements, according to The Anchorage Daily News.
“It is not
permissible and we will not tolerate interfering with a flight crew and the
performance of their safety duties,” Stephen Dickson, the administrator of
the FAA, said of the wave of incidents. “Period.”
The FAA is now
taking a “zero-tolerance” approach to poor behavior: Unruly passengers face
potential criminal charges, fines up to $35,000 or lifetime bans on certain
airlines.
The bad behavior
appears to be taking a toll. Angela Hagedorn, a former flight attendant
with Alaska Airlines, tweeted that she recently resigned.
“It has been an
exhausting time for all the employees who are just trying to do their job
according to their company’s policies," she said. “The constant
arguing and pushback from guests, it’s ridiculous."
Sara Nelson,
president of the Association of Flight Attendants union, said airline
employees have reported a wide range of troubling incidents.
“What we have seen
on our planes is flight attendants being physically assaulted, pushed,
choked,” Nelson said. “We have a passenger urinate. We had a passenger spit
into the mouth of a child on board.
“These are some of
the things that we have been dealing with,” Nelson said, adding that the
physical and verbal abuse that flight attendants have allegedly experienced
this year has been “way off the charts” compared to the last 20 years.
In the months
ahead, as parts of the United States begin to rebound from the pandemic and
a greater number of people take to the skies, the FAA — along with the
Transportation Security Administration and Air Marshals — plan to watch
closely for behavior that threatens crew members or passenger safety.
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