With Flight Delays in
China, a Rise in Air Rage
SHANGHAI (NYT) - Airline crews
and ground staff are being assaulted, passengers have stormed the runway of a
major international airport and the door of a plane's emergency exit was
recently yanked open.
In China, airline passengers are
resorting to extreme measures to protest flight delays as the country's air
corridors become congested with millions of new fliers each year, a result of
the quick rise of the middle class and of increasingly inexpensive air tickets.
With airlines struggling to keep
flights in China on schedule, there have been dozens of episodes of so-called
air rage involving travelers on domestic and international flights.
"When flights get delayed,
passengers make a lot of trouble," said Wang Zhenghua, founder and chairman of
the budget carrier Spring Airlines, which is based in Shanghai. "Sometimes they
even beat our staff."
"Airlines are actually the weaker
party," he continued. "With the government calling for a 'harmonious society,"'
he said, referring to a political slogan of President Hu Jintao, "the only thing
we can do is to give them compensation to calm them down."
With manufacturers predicting
that a new plane will take to China's skies every other day for the next two
decades, industry officials say that congestion will only get worse. And that
will translate to more delays.
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