A Jet Airways Boeing 777-300, registration VT-JEW performing flight
9W-234 from Amsterdam (Netherlands) to Toronto,ON (Canada) with 337 passengers
and 15 crew, departed Amsterdam's runway 18C when tower advised the next
departure to expect a delay due to a runway inspection needed following a tail
strike. Tower handed the Jet Airways off to departure without mention of a tail
strike. Following the runway inspection with no findings the next departure was
cleared for takeoff. The Boeing continued the climb and was cleared to climb to
FL240. Amsterdam Radar complained the aircraft was not showing their callsign on
Mode-S (Transponder), it was all 0s, the crew advised they had set it, the
aircraft was subsequently showing the callsign climbing through about FL140. A
minute later the crew advised they'd like to divert back to Amsterdam and needed
to dump fuel, they requested to descend to FL100 or below. Radar then informed
the crew that tower believed to have seen their tail contact the runway surface
upon departure, the crew acknowledged "that's correct". The aircraft descended
further to FL060, dumped fuel and landed safely back on Amsterdam's runway 27
about one hour after landing back.
Ground observers reported no damage
was visible on the aircraft.
The Dutch Onderzoeksraad (DSB) reported they
dispatched investigators for exploratory research of an incident during takeoff
at Schiphol Airport.
The airline reported the aircraft suffered a
suspected tail scrape during departure and returned to Amsterdam. The aircraft
is currently being examined by maintenance engineers.
A passenger
reported that no evidence of a tail strike was discovered, however, the
passengers were kept on board for 6 hours and became very impatient, then the
flight was postponed to the next day and the passengers were taken to
hotels.
The occurrence aircraft is still on the ground in Amsterdam 12
hours after departure.
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