Airlines: Treat your passengers well or else.... - UK

U.K. Regulator Takes Enforcement Action Against European Airlines
Aer Lingus, Wizz Air and Jet2 are now subject to enforcement action, says authority

The U.K. Civil Aviation Authority is taking enforcement action against three European airlines, including Aer Lingus, over the treatment of passengers when flights are disrupted. 

LONDON-Britain's aviation regulator is taking action against Aer Lingus and two other European carriers over their treatment of passengers when flights are disrupted and expressed concern over the actions of Ryanair Holdings PLC.

Aer Lingus, budget airlines Wizz Air and Jet2 now are subject to enforcement action, the U.K.'s Civil Aviation Authority said Saturday. The CAA said the move comes after a six-month review of how carriers act on issues, such as how they deal with passengers when flights are delayed.

The regulator said the three airlines are failing to meet European Union rules on passenger rights.