Pilots
Confront Boeing: 737 Max Crashes Were NOT Pilot Error
The lie of the day: Skilled pilots could have prevented the two 737 Max
crashes.
The deeper we dig into the 737 Max crashes, the easier it is to make a case
that Boeing, not software, not poorly trained pilots is to blame for the 737
Max crashes.
The Seattle Times addresses the issue in How much was pilot error a factor in
the Boeing 737 MAX crashes?
In his opening statement Wednesday at the House Aviation subcommittee hearing
on the 737 MAX in Washington, D.C., the lead Republican congressman blamed
errors by the Indonesian and Ethiopian pilots for the two deadly MAX crashes in
those countries.
"Pilots trained in the United States would have successfully been able to
handle" the emergencies on both jets, said Rep. Sam Graves of Missouri,
ranking member of the House Transportation and Infrastructure Committee. He
added that preliminary reports about the accident "compound my concerns
about quality training standards in other countries."
That's the gambit that Boeing wants everyone to believe. However, pilots
strongly disagree.
"I'm disappointed with those who sit in their lofty chairs of judgment and
say this wouldn't have happened to U.S. pilots," said a veteran captain
with a major U.S. airline, who asked not to be named to avoid involving his
employer.
The flight crew on the March 10 Ethiopian flight faced a barrage of alerts in
the flight that lasted just 6 minutes. Those alerts included a "stick
shaker" that noisily vibrated the pilot's yoke throughout the flight,
warning the plane was in danger of a stall, which it wasn't; repeated loud
"DON'T SINK" warnings that the jet was too close to the ground; a
"clacker" making a very loud clicking sound to signal the jet was
going too fast; and multiple warning lights telling the crew the speed,
altitude and other readings on their instruments were unreliable.
The Lion Air crash in October would have been at the forefront of the Ethiopian
pilots' minds, and they seem to have focused solely on following the Boeing
procedure to eliminate the MAX's new flight-control system - called Maneuvering
Characteristics Augmentation System (MCAS) - that was pushing the nose down.
They did so by flipping two cut-off switches. But then the heavy forces on the
jet's tail prevented them from moving the manual wheel in the cockpit that
would have corrected the nose-down attitude.
"What would the best pilot do on their worst day with all of this sensory
overload?" the veteran U.S. airline captain said. "Who knows what any
of us would have done?" "The manufacturer isn't supposed to give us
airplanes that depend on superhuman pilots," he added. "We should
have airplanes that don't fail the way these airplanes failed."
What Does the Simulator Say?
Starting from the point where the Ethiopian pilots hit the cut-off switches and
stopped MCAS from operating, the U.S. MAX crew tried in the simulator to
recover.
Even though the U.S. crew performed the simulator experiment at a normal speed
of 250 knots instead of the more than 350 knots of the Ethiopian jet, the
forces on the jet's tail still prevented them from moving the manual wheel in
the cockpit that would have corrected the nose-down attitude.
To get out of it, the pilots used an old aviator technique called the
"roller coaster" method - letting the yoke go to relieve the forces
on the tail, then cranking the wheel, and repeating this many times.
This technique has not been in U.S. pilot manuals for decades, and pilots today
are not typically trained on it. Using it in the simulator, the U.S. MAX crew
managed to save the aircraft but lost 8,000 feet of altitude in the process.
The Ethiopian MAX never rose higher than 8,000 feet, indicating that from that
point in the flight, the crew couldn't have saved it.
Two Hours on an Ipad
Boeing says 2 hours on an iPad is all it takes in additional training.
Really? When top-notch pilots cannot recover a craft in a simulator as opposed
to real life panic?
Of course, Boeing insists that the software is now fixed.
Is it?
Trained Pilots
Bjorn Fehrm, a Swedish pilot and aerospace engineer who is an analyst for
Bainbridge Island-based Leeham.net, said the report assumes the accidents could
have been avoided by "a really proficient pilot ... on a good day."
But he said Boeing and Airbus cannot rely on the roughly 300,000 pilots flying
worldwide having a good day and being perfectly trained for every emergency.
The veteran U.S. airline captain said that the American aviation community
needs to avoid getting "too cocky about U.S. pilots being immune from
mistakes."
He said he's spent a lot of time flying with local pilots in western China
where the mountains are high and the flying is hazardous. I'd put them up
against American airline pilots any day," he said. "They are
exceptional airmen." And he criticized Boeing for designing an airplane in
which a system triggered by a single sensor failure would present such
challenges and require such a high-performance response from the pilots.
Myth Shattered
I believe that dispels the myth that US pilots would necessarily have avoided
those crashes.
Damning Audio
Next consider a damning audio that shows pilots confronting Boeing about new
features suspected in deadly crashes.
CBS News has obtained audio from the American Airlines pilots' union confronting
Boeing about new features to the 737 Max that may have been factors in two
deadly crashes. Frustration boiled over during the tense meeting in November
2018, less than a month after the first Max crashed, and four months before the
second crash.
"We flat out deserve to know what is on our airplanes," one pilot is
heard saying. "I don't disagree," a Boeing official said.
The pilots at the meeting were angry that system was not disclosed to them
until after the first crash. "These guys didn't even know the damn system
was on the airplane - nor did anybody else," one pilot said.
The official, Boeing vice president Mike Sinnett, who does not appear to know
he was being recorded, claimed what happened to Lion Air was once-in-a-lifetime
type scenario.
Boeing told the pilots it would make software changes, perhaps in as little as
six weeks, but didn't want to hurry it. "We want to make sure we're fixing
the right things," the official said. "That's the important thing. To
make sure we're fixing the right things. We don't want to rush and do a crappy
job of fixing the right things, and we also don't want to fix the wrong
things."
That fix was still in development when the second 737 Max crashed in March,
leading to the worldwide grounding of the plane. The existence of the audio was
first reported by the Dallas Morning News.
Fixes Needed
Boeing was aware fixes were needed but sent out no alerts or warnings. Boeing
did not treat this as an emergency.
Recall that even after the second crash Boeing begged Trump to not ground the
planes.
How galling is that?
Criminal Negligence?
The Points Guy says Boeing Faces a Possible Legal Nightmare With Airlines for
the 737 MAX.
Norwegian Air has already declared that it will demand compensation from Boeing
for its grounded fleet of 737 MAXes and lost fares, meaning that a lawsuit is
all but certain unless Boeing simply gives in, which is unlikely. Other
airlines are widely expected to follow Norwegian's lead.
Boeing and its client airlines are likely already frantically preparing their
legal arsenals. That will play a huge role in determining how much the aircraft
manufacturer will ultimately be on the hook for - or whether it might even come
out of the debacle scot-free.
The key point of contention will be whether Boeing did its due diligence in
keeping its planes safe. That includes rolling out an airworthy vessel, but
also making sure it and its clients were up to date on needed improvements,
upgrades and revised standards.
"The easiest thing to relate it to is your car," Dedmon said.
"If the airbag's been found to be bad, the manufacturer issues a notice to
the buyers, you take it to the dealer, and they get it fixed. Things of that
nature happen in aviation as well, like a repair that went out at a certain time,
or inspections to have to be done within certain flight hours - those things
aren't routine in aviation, and there's nothing abnormal in any form with
that."
Where the parties are likely to disagree in court, however, is whether the
airline or Boeing or a third party didn't do the best reasonable job of making
sure everyone who needed to know was kept abreast of vital updates.
What the plaintiffs' lawyer will particularly be keeping an eye out for - but
are unlikely to find, in this day and age - is a "smoking gun"
document that's proof that Boeing knew about a dangerous fault in the 737 MAX
and covered it up. That's what happened with the Ford Pinto, which notoriously
exploded into flames in relatively minor collisions.
Tough But Not Too Tough
The Detroit Free Press discusses criminal negligence in its report Should
Boeing be held liable for plane crashes? It's complicated.
The crashes highlight a perennial question facing authorities in many nations:
How to punish and correct bad corporate behavior without damaging the economy
or thousands of innocent employees?
Preet Bharara, the former U.S. attorney for the Southern District of New York,
writes in his new book "Doing Justice" that people often ask him why
no Wall Street executives went to jail following the collapse of the financial
system in 2008, an event that triggered the Great Recession. The answer, he
writes, is that criminal charges are often so hard to make stick.
"Much of what happened in 2008 was not the product of a few people with
clear, provable intent to rob others of their savings," he writes. Rather,
the financial collapse stemmed from thousands of people ignoring or not
understanding the risks in the mortgage-backed securities they were buying and
selling.
Everyone wants the bad actors to go to jail, Bharara adds. "But in the
system that we have, you can't proceed without proof of particular people
engaging in particular conduct with a particular mental intent. The bar to
prove intent is high."
Absent clear evidence of criminal intent, he writes, "You can find
behavior reprehensible, careless, greedy, thoughtless and cruel, but that's not
enough to bring a case."
"If they can't get an individual, then they'll try to charge the company
because companies generally are easy to get," Henning said. "They
tend not to fight, so there's less of a chance they will go to trial." And
often what you see in these settlements with companies, they try to mitigate
the damage. They get the penalty but then they try to make sure it doesn't cost
the company too much. You don't want to put Boeing out of business.
Smoking Gun?
In the absence of a smoking gun, it would be very difficult to prove criminal
negligence.
But consider wrongful death lawsuits. Expect the airlines to be dragged into
some of those lawsuits.
And Boeing might counter-sue over cancelled contracts claiming the planes are
fit to fly.
This can drag on for years and probably will.
Lawyers will have a field day and make a fortune.
Mike "Mish" Shedlock
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