Hvor er bagasjen min? Et relevant spørsmål, dessverre - IATA

 

Relevant fordi; i år som i fjor forsvant bagasjen vår  da vi fløy med KLM fra Stavanger via Amsterdam til  Charles deGaulle.  På.  CDG kunne de ikke si med sikkerhet hvor den var. Vi var uten nødvendige artikler til dagen etter. Den var etterlatt i AMS. Et bedre tracking system er åpenbart nødvendig.

Baggage Tracking

IATA Resolution 753 on baggage tracking is intended to encourage airlines to further reduce mishandling by implementing cross-industry tracking for every baggage journey.

Resolution 753 becomes effective on 1st June 2018. It was initially requested by airline members and approved by the Joint Passenger Services Conference (JPSC) in 2013 allowing enough time for implementation.

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Mandatory tracking points

According to Resolution 753, airlines must track baggage at four key points in the baggage journey as follows:

• Passenger handover to airline
• Loading to the aircraft
• Deliver to the transfer area
• Return to the passenger