NEW YORK (AP) -- A flight
attendant on a weather-delayed plane at LaGuardia Airport yelled at passengers
and challenged them to leave the plane if they dared.
The incident involving American
Eagle flight attendant Jose Serrano was caught on video. Flight 4607 to
Raleigh-Durham, N.C., was delayed for five hours on Monday.
Port Authority police were called
to the plane.
American Airlines apologized for
the incident. It said in a statement it did "not believe that the passengers'
frustrations were always met with the level of service that we expect from our
people."
Serrano was removed from the
plane. There were no arrests.
The incident recalled a similar
episode involving a Jet Blue attendant last year who swore at passengers and
pulled the emergency chute on a flight after it landed at Kennedy Airport.
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